Monday, December 7, 2009

Slide share PPT on 'Customer Data for CRM'


Here are the slides of my presentation "How to get quality customer data for CRM". This was presented in November at the annual summit of CRM users forum in Pheonix. I discussed on value-based data apppending service and shared some insights on how business intelligent data deliver more value from CRM, BI and data warehousing (DW) ventures.

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